COVID-19 Update

The COVID-19 pandemic has created unprecedented challenges for businesses, communities, and families. While much continues to change moment to moment, our focus remains clear: providing reliable service to our customers and partners, while safeguarding the health and welfare of our employees.

Talcott Resolution has a long history of financial stability and experience navigating ever-changing markets. We remain well-capitalized and have a high-quality and diversified investment portfolio. Our risk management capabilities are strong, operating as expected, and providing stability through this turbulent time.

Our Crisis Management and Business Resiliency teams have executed their plans to protect our employees and our business. Employees who can work remotely are doing so for as long as necessary to keep their families, their communities, and our workplace as safe as possible while ensuring the continuity of our operations. We are committed to being here for you.

Standing by to support you

We stand ready to assist our customers during these unprecedented times. If you have general inquiries about your annuity contract or life insurance policy, or you have been impacted by COVID-19 and have concerns about time-sensitive transactions or decisions you must make, please click here. If you need advice on your unique financial situation, contact your financial advisor.

Additionally, we understand that sometimes needs arise that are urgent, therefore we have streamlined some of our internal processes to expedite transactions for those who are impacted by COVID-19.

Filling the gap in our communities

We are committed to making a difference in our local communities in and around the greater Hartford, Connecticut and Twin Cities, Minnesota areas. Supporting food insecurity, education, and local causes are core to our community involvement mission, and during the pandemic, our team has assessed where there were significant gaps and identified how we could best support our partners. Talcott Resolution accelerated planned donations to our core partners to immediately address the needs in our communities related to the COVID-19 pandemic. Additionally, we donated to two COVID-19 relief funds that provided grants to organizations supporting those impacted, contributed to Windsor, Connecticut public schools to allow families to close any gaps with distance learning, and provided meals to healthcare workers and front-line workers through local restaurant donations.

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